Account information is the service which is where general information is displayed or information which otherwise doesn't have a place to go. It conveniently lists your package and all of the information in it. The tabs in Account information are Account Info, Your Current Package, App Keys, Billing Information, Manage Your Aliases, Manage Your Redirects, and Favicon. Each tab will have an explanation below. Please view if you need a further explanation.

Account Info

Account Info Tab

  • Domain: List the domain name of your site.
  • Name: Here's where you can give your site a name.
  • Support Email: List an email address customers can send messages too.
  • Tablet As: Clicking full will have tablets view the site in a desktop view and clicking mobile will have the tablet being viewed in mobile.
  • Password Protect: Selecting "Yes" will force someone to login before viewing any page on the site.
  • robots.txt: This is the all important robots.txt file which can restrict files from being indexed by a search engine. For more information please visit the SEO guide.
  • Time Zone: Select the time zone you are located in

Your Current Account Package

Under this tab, you will see information about what your package offers. Here is an example screenshot:

App Keys

To enable a Google or Facebook Sign in & Sharing Requires App Keys to be entered in under Account Info on App Keys tab. The Google or Facebook sign in allows users to login with their Google or Facebook account instead of their MINDBODY or LiveEdit account. Examples of Google or Facebook sharing is used by MyStats to share your stats and it's also used within the blog service to sign in for commenting.

Billing Information

Please contact our billing team at to update your billing information. 

Manage Your Aliases

In the aliases tab you can have multiple domains or sub-domains pointing to your main website.  Enter the domain you want in the sub-domain in the text box and click the "Add Alias" button.  Once you have all of the domains you would like, click the star icon making it your main domain.  The star will be highlighted yellow on your selected main domain.

Manage Your Redirects

If you have a page in one menu, and you want to include it in a second menu, you should use a page alias.

What do you do if you have an old page that no longer exists, and you want to catch visitors before they find a broken link? Create a URL redirect!

Create a URL Redirect

  1. In the Account Info service, click on the Manage Your Redirects tab.

  2. Click the "Add Redirect" button

  3. Complete the required fields in the Add Redirect window:

     The part of the URL you want to redirect from. It can be a full URL, or just the portion of the URL following the top-level domain (such as .com or .net).

    Redirect To:
     The URL you would like to redirect to. It can be a full URL, or just the portion of the URL following the top-level domain (such as .com or .net).

     If your redirect is meant to stay in place, choose Permanent. If you will stop redirecting from the target pattern at some point, choose Temporary.

    Preserve Params:
     Parameters are the elements appended to the end of a URL, and contain extra data used by a website for various purposes. Click this checkbox if you want to keep the parameters

    SSL Secure:
     If you have a page you want to ensure is secure, check this box. This will also switch the URL to your Default LiveEdit URL ( so that you won't have to pay for your own SSL certificate.

  4. Click the "Add Redirect" button. An new entry will appear for the redirect you have created

    To edit the redirect:
     Click on the edit icon on the right side of the entry.

    To remove the redirect:
     Click the trash can icon to the right of the edit icon.


URL Redirect Examples

Redirect from one page on your site to another page on your site

In this example, we will redirect users coming from a page on our site ("MyPageOne"), and send them to a second page within our site ("MyPageTwo").

Pattern:   /pages/MyPageOne
Redirect To:   /pages/MyPageTwo

Redirect to one page on your site to an external site

In this example, we will redirect users coming from a page on our site ("MyPageOne"), and send them to an external website (in this example,

Pattern:   /pages/MyPageOne
Redirect To:

Using a "wildcard" in your redirect

Wildcards are special characters that tell your redirect to match against this PLUS anything that might come after it. It's very simple and extremely powerful, and might be best illustrated with an example.

Pattern: /pages/MyPage%
Redirect To:

The above settings would take any page whose name began with "MyPage" and direct them to It would work with "/pages/MyPageOne" and "/pages/MyPageTwo", but not with "/MyPage" or "/pages/MySecondPage", because their paths differ before the wildcard and there is no match.

Using a wildcard to set your canonical URL

Your Aurora website can be accessed with or without a "www" in the URL. For instance, you can access the LiveEdit Aurora website at either "" OR ""

Under certain circumstances, search engines might index both URLs as if they were two separate websites, effectively dilluting your SEO values. When you choose a preferred version of your website - a version that you set as your preferred domain with Google Analytics and Google or Bing's Webmaster Tools - it's called a the canonical version. This is usually the version without the "www" in the URL structure.

To set the canonical version, you must redirect visitors who enter "www" into their browsers URL field. You can do this by entering the following information into the Add Redirect window:

Redirect To:
Type:   Permanent

To validate your results, go to and enter your preferred domain into the URL field and uncheck the Auto-Follow Location box.

Your canonical or preferred domain should return a 200 code. Your redirected, non-preferred domain should return a 301 code.

The most commonly returned HTTP response codes include the following:

200: The page at the URL requested was successfully processed by the web server.

301: The URL requested has been permanently reassigned to another URL, and the page at that URL will be requested.

302: The URL requested has been temporarily reassigned to another URL, and the page at that URL will be requested.

404: The page at the URL requested couldn't be found on the web server.

503: The web server is temporarily unavailable and cannot process the URL request.


Upload favicon

A favicon is the icon which is displayed on the tab along with the page name or site name. To upload your favicon click the "Upload Image File" button and find the image you are looking for, select it, and click open. Your new favicon will be uploaded.